Apex Legends: How to fix the "This profile is not permitted to play online" error (2024)

A new error in Apex Legends, "This profile is not permitted to play online," has emerged. The error can occur due to age restrictions or past bans or suspensions on the account.

Just recently, a new error in Apex Legendsemerged - "This profile is not permitted to play online" error. EAand Respawn Entertainmenthave not produced any solutions yet, but don't worry, we got some prepared for you.

A lot of players on different platforms (PC, Xbox, PlayStation, Switch) complained how when they try to log into Apex Legends, it says that their account is not permitted to play the game. This error can occur due to the age restrictions presented on the profile.

Also, the reason behind this error could be that the account had a lot of bans or suspensions in the past, so players should check that and verify that their account is clean and to maintain it that way, in order to restore the online access.

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"This profile is not permitted to play online" error fixes

Here are some possible ways to fix the "This profile is not permitted to play online" error:

Restarting the system and verifying game files

Rebooting both the game and your system can resolve issues with game and the servers.

Also, if you’re playing on a PC and have the game installed through Origin or Steam, verify the integrity of the game files. Corrupted or missing files can prevent the players from playing online.

Checking internet connection

For online gaming, a stable and fast internet connection is crucial. Try to do some online internet speed tests to check if you have the right internet speed for online gaming.

Additionally, using a VPN might stop the players' ability to connect to the game’s servers. Disabling the VPN might be the right solutions for this Apex error.

Reddit Recently, Apex Legends players started receiving the "This profile is not permitted to play online" error

Updating Apex Legends and resetting the password

Of course, players must check if their game is up to date. Sometimes, this error occurs because of the game being played on an older version. Other possible solution might be resetting the password of players' accounts.

Contact EA Support

And in the end, if none of the solutions helped, the players should contact EA Support directly. EA support team has the right knowledge and more informations about certain issues, so the best solution might be to contact them.

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